XCel Energy 1-800 Phone Number
Customer Service & Contact: XCel Energy Phone Numbers.
What is the 1-800 phone number for XCel Energy?
Speak to a live person/real human in customer support in seconds.
We have compiled a list of working Toll Free 1-800 customer support phone numbers for XCel Energy.
Customer Service: 1-800-895-4999(24/hrs)
When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).
- Welcome to Excel Energy.
- To report an electric outage, touch button “1”,
- To report an electric outage at your address on file, touch button “1”.
- To report a street light outage, sparking wire or other emergency, two.
- If you’re not calling to report an outage or emergency, three.
- A gas leak, two.
- Welcome to Excel Energy.
- To report an electric outage or a gas leak, touch button “1”.
- To pay your bill or ask a question about your bill, two.
- To start or stop service, three.
- To ask a different question or to speak to a customer service representative, four.
- For information about gas rates, touch button “1”.
- For other billing questions or to pay your bill, two.
- We couldn’t match the number you’re calling from to your account. To use our automated system which is often faster than speaking with a representative, we need you to enter your account number or call us from a phone number registered to your account. We require this to prevent unauthorized persons from gaining access to your billing and payment information. If you often call us from a phone other than those listed on your account, our representatives can provide your account number for future use.
- To access your account using your Excel Energy account number now, touch button “1”. If you do not know the account number, two.
- To return to the previous menu, nine.
- To hear information about call Before You Dig services, three.
- If you’re not calling to report an outage or emergency, four.
Emergency & Power Outage:1-800-895-1999
Outdoor Lighting Outages: 1-800-960-6235
XCel Energy 1-800 Phone Number – Customer Service Contacts @ 1800PhoneNumbers.org – 2020
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So this is at least the fourth month of attempting to call Xcel on their so called 800 number which is supposed to give customers 24/7 access to services. Not one time have I been able to access Any services through this number! It doesn’t matter what time of day a call is placed nor does it make any difference in time of month. I would caution anyone trying to use these phone services!
I would like to report an illegal cable hook-up in my neighborhood who do I contact