DirecTV Customer Service 1-800 Phone Number

How to contact the DirecTV customer service in seconds.

Customer Service Contacts: DirecTV Toll Free Phone Numbers.

What is the 1-800 phone number for DirecTV?

See all available toll free 1 800 numbers for DirecTV 1-800 phone numbers, below.

DirecTV Customer Service Phone Number: 1-800-531-5000

Phone Line Hours: 8am-6pm PST.

Average Wait: 19 minutes.

Best time to call: 3:15pm.

Alternative Customer Support Phone Number for Technical Support: 1-800-288-2020

Available 24/7.

How to get through to a Live Person/Human at DirecTV:

Press 0# when the system asks for your number, then say “Customer Service”. After that press 6 then 2 then 0.

DirecTV Existing customers: Enter your number, Press 1, and then say “Representative”.

DirectTV New customers phone number: 1-833-803-0310

• Thank you for calling AT&T DIRECTV. Calls recorded for quality.
• I have your phone number as XXX-XXX-XXXX (caller number). Is that the same number listed on the account you’re calling about?
• Yes.
• If you’re calling because your TV screen says “searching for satellite” say, “More information.”
• Today is one of our busiest days of the week. Get the fastest service with no waiting by using our automated system or visit our website at directv.com/myaccount.
• Main menu.
• With this automated service, you can say things like, “What’s my account balance?” or, “I want to order a movie.”
• Just use a few short words to explain the reason for your call. So, how can I help you?
  • Order DIRECTV.
  • Alright. Change programming.
  • Please tell me what you want by choosing one of these options:
  • change my base package
  • premium channels
  • sports
  • or pay-per-view.
  • If you didn’t hear what you want, say, “More options.”
  • You can also say, “Repeat.”
  • More options.
    • Your other options are high-definition access
    • DIRECTV HD Extra Pack
    • Hustler TV, Penthouse, Playboy TV, Vivid TV,
    • local channels
    • international programming
    • Dog TV
    • protection plan
    • and DIRECTV Cinema on Demand.
    • If you didn’t hear the option you’re looking for just say, “Agent,” and we’ll get someone to help you.
    • To go back to the first list of options, say, “Go back.”
    • You can also say, “Repeat.”
  • Pay My Bill
  • Sure make a payment, you account balance is X$, how much would you like to pay?
  • Customer Service
  • Before I transfer you to an agent, please tell me what it is you are calling about?
  • As an example, you might say something like “I want to pay my bill”
    • Or “I need technical help”
      • Speaker: I need technical help
      • Great. I can help you with that using our automated system, or you can speak to an agent
      • So, would you like to try the system or speak to an agent?
      • Speaker: Try the system
      • For technical assistance you will need to be at your home for us to assist you
      • If you havent already, please visit DirecTV.com and click on “Help Center” to troubleshoot and correct your issue
      • Technical Support
      • Often with technical problems you will see a 2 or 3 extension number or error code displayed on your screen. Do you see one now?

More Information: www.directv.com/DTVAPP/content/contact_us

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